Shipping & Returns

Free Shipping

All orders include FREE shipping. withing the continental United States, the United Kingdom and most European Union members

Shipping times vary by location but most ordered are delivered within 5 business days.

Please note that we are not responsible for duties charged when shipping to Europe, Canada and other countries outside the United States.


ATOP insoles are backed by a 100% satisfaction guarantee.

If you are not satisfied with your insoles, we will give you a full refund within 14 days of purchase* 

To request a refund, please email us with your order number and we’ll provide you with a return merchandise authorization form.

Please DO NOT return your insoles without an authorization number.

*Promotional items are subject to exclusion from the return policy